Follow-up Articles to Help Our Clients’ Continued Growth


Authentic Leadership

“Authentic leadership” is a construct being used regularly in the leadership literature. But what does it mean? This article provides a review of this concept and some experiences that exemplify it.

What, Exactly, Is Authentic Leadership?

¿Qué es exactamente el liderazgo auténtico? (in Spanish)

AUTHENTICITY: Lifestyles for Managing Yours

Narrative Leadership

Stephen Denning has inaugurated a new area of leadership study and practice, the “Art and Discipline of Business Narrative”, which is his subtitle to his 2005 book, The Leader’s Guide to Storytelling .

The Leader as Storyteller

Transformational Leadership

Traces the history and application of this concept, including the 4 “I” elements introduced by Bernard Bass.

Transformational Leadership: What Is it, and What’s It Good For?

Liderazgo Transformador: ¿Qué es, y para qué sirve? (in Spanish)

Emotional Intelligence

A series of articles about Emotional Intelligence, a term first coined by Jack Mayer (U. New Hampshire) and Peter Salovey (Yale), which describes the importance of “people skills” in leadership.

Emotional Intelligence — How REALLY Smart Are You?

Emotional Intelligence Vol. 2 — How Really Smart Can You Be?

Emotional Intelligence Vol. 3 — Group EI

La Inteligencia Emocional en el Liderazgo Innovativo (in Spanish)

Moral Intelligence

An integrative approach to intelligence, focusing on morals, ethics, and actions.

Moral Intelligence

Cultural Intelligence

As described by P. Christopher Earley (London Business School) and Elaine Mosakowski (University of Colorado-Boulder), Cultural Intelligence (CI) is the “seemingly natural ability for an outsider to a culture to interpret someone’s unfamiliar and ambiguous actions or gestures the way that person’s cultural compatriots would.”

“CQ” Cultural Intelligence — Another Aspect of Emotional Intelligence

Corporate Culture

What is the current state of research and experience on the development of “Corporate Culture”?

Whatever Happened to “Corporate Cultures”?

Intercultural Development Inventory

The Intercultural Development Inventory (IDI) is a diagnostic tool for measuring “intercultural sensitivity” developed and validated by Milton Bennett and Mitchell Hammer.

Diagnosing and Developing Cross-Cultural Expertise in Global Leaders

Social Intelligence

A concept first described in detail by Karl Albrecht, and reconstructed by Daniel Goleman.

Social Intelligence — A Build-on of Emotional Intelligence

Social Intelligence — Restated and Redefined

La Inteligencia Social, Redefinida (in Spanish)

Adversity Quotient

A concept developed by Paul Stoltz of PEAK Learning, Inc. Adversity Quotient (AQ) describes a person’s ability to respond productively in times of stress.

“AQ” Adversity Quotient — A Complement to Emotional Intelligence

Frederick Winslow Taylor, The Father of Scientific Management

Why a man who now is primarily remembered as an “efficiency expert,” still offers important insights.

Looking Back at Taylor


How a group of individuals can learn to think, and act, like a (high-performance) team.

Improving Teamwork — Working Against the Odds

So You Want Your People to Collaborate?

The Wisdom of Teams

La Sabiduría de los Equipos (in Spanish)

La Nueva Ciencia de Construir Equipos Efectivos (in Spanish)


A look at the benefits of the coaching process (and some contrasts)

The Heart Aroused — A Note on Coaching ( Also in Spanish, El Corazón Despertado )

Every Conversation a Coaching Conversation

Every Conversation a Coaching Conversation, Part 2 (Cross-cultural)

Coaching and Feedback: Are We Confused Here?

Coaching y Retroalimentación: ¿Estamos Confundidos? (in Spanish)

My Best Ever Coaching Experience

How Would I Have Coached Steve Jobs?

Personality Testing

The appropriate use the personality testing to assess potential new hires.

Using Personality Tests for Employee Hiring: Should We Use Them?

Advanced Notes on Leadership

The Awakened Leader

Connected Leadership

2 of 5 Bosses Don’t Keep Their Word

Business Is Personal! ( En español: El negocio, ¡sì es personal! )

What It Means To Be a Leader

Surprise Me, Please!

The Generals’ Story

Leading from Behind

Leading from Behind…And Then There was Mervyns

Leading from Behind…Luby’s Cafeterias, a Positive Example

The No-Cost Way to Motivate (Patrick Lencioni, Business Week)

Leadership and Parenting

Just Say “No” to Drugs (But Say “Yes” to People!)

Leadership Development, an Action Inquiry Approach

What is Your Leadership Legacy?

El Liderazgo: ¿Nato o Hecho? (en español)

Nuevas Ondas en las “People Skills” (en español)

“Complicated” vs. “Complex” System — A Useful Distinction

Lo complicado vs. lo complejo — Una distinción útil (en español)

Are You an Alpha Male (or Female)? If so, What Can You Do About It?

¿Eres tu un Alpha (Alfa) hombre o mujer? Si es así ¿qué quieres hacer al respecto? (en español)

Growth and Development in an Organization: Can Friends Become Colleagues?